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Natalianna

Shipping Policy

The time it takes to prepare an order for shipping varies. Detailed information is provided for specific products. 



Refund Policy

If you want to return product please contact me within 14 days and resend products within 21 days. Buyers bear the costs of returning the product. If the product is not returned in its original condition, the buyer is responsible for any loss in value.

I do not accept exchange and cancellation (unless products are damaged or defective).

For the out-of-court settlement of consumer disputes, the European Union has launched an online platform ("Online Dispute Resolution"):https://ec.europa.eu/consumers/odr/