Isabellas Art Creation
Shipping Policy
It can take up to 3 business days (depending on the item) to produce your item and make it ready to ship.
Refund Policy
It is not possible to refund the money. If the buyer is not satisfied with the product, please contact us to return the product.
Cancellation / Return / Exchange Policy
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
There is a problem with my order. How do I fix it?
We must be notified of any issues with your order within 4 business days of delivery. If 4 business days have gone by since delivery, and your items were needed for a specific event, unfortunately we can’t offer you a refund or exchange. This will ensure a timely resolution to any issues.
Items returned to us due to an issue with your order must be unworn, unwashed, and in its original condition, not damaged or missing parts for reasons not due to our error.
If there is an issue with delivery we will need to be notified in 48 hours.