It is a fine piece of art, made of 13 different silk thread colours, on a black velvet support. I created it with passion and care, for maditate, and for the joy of the soul. Enjoy it!
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Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Custom-made orders take 1-6 weeks (depending on the complexity).
I use Poșta Română standard delivery with tracking number. It normally takes up to 5-8 business days to reach addresses in EU countries.
Orders of at least 170 EUR are shipped for free anywhere in the EU.
I create these art pieces to make myself and others happy. If you're not satisfied with your order, I won't be happy either, but feel free to return it within 14 days of receiving your order and I will refund the money (minus shipping costs).
I use shipping tracking numbers and I will send you the tracking number for your package as soon as I ship it. Due to the pandemic there have been delays in delivering packages, so while the package is in transit, I cannot issue a refund.
If you change your mind, please notify me within 14 days of receiving it, and send it back to me within 14 days after notifying me. I will refund you immediately after receiving it, or within 14 days from the time you shipped it, if you can send me a tracking number.
I am not responsible for packages stolen from mailboxes or front doors. Buyers are responsible for providing a safety space for their mail to be delivered. If the package is marked as delivered but has in fact gone missing, it is the buyer's responsibility to file a complaint with the Post Office, using the tracking number that I will provide.
I accept returns for any reason (according to EU regulations).
To get a refund, notify me within 14 days of delivery and ship the item back to me within 14 days since contacting me.
Cancellation / Return / Exchange Policy
If you change your mind after placing an order, you can cancel it within 12 hours of placing it (before I've had a chance to ship it).
I accept returns for any reason (according to EU regulations). To get a refund, notify me within 14 days of delivery and ship the item back to me within 14 days since contacting me.
I do not accept returns on items made to order and/or personalized items, unless they arrive damaged or faulty.
The buyer is responsible for paying the return shipping costs, unless the item arrives damaged or faulty.
If the item arrives damaged or faulty, take photos of it in the original package and send them to me within 14 days of delivery. Keep the item until further notice, as it may be required by the insurance company.
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